Elite Mobile Window Tinting ("Elite Mobile Window Tinting," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a service or appointment request, communicate with us, or otherwise interact with our business.

We may collect information that you voluntarily provide, including:

• Name, email address, and phone number.
• Service address, city, and other location or access details.
• Vehicle information, including year, make, model, vehicle type, existing tint information, requested windows, film preferences, and service notes.
• Preferred service dates, time-of-day preferences, and scheduling notes.
• Information provided during phone calls, text messages, website chat, appointment requests, or other communications with us.
• Customer service, service-completion, aftercare, and review-related information.

We may also receive basic technical information associated with use of our website or online forms, such as device, browser, IP address, and interaction data, depending on the website, form, analytics, or communications services in use.

We may use information to:

• Respond to inquiries and service requests.
• Evaluate service location, workspace conditions, travel requirements, weather considerations, and appointment availability.
• Provide estimates or service information where appropriate.
• Schedule, confirm, modify, or follow up regarding appointments.
• Send service-related communications, reminders, aftercare information, and customer support messages.
• Operate and improve our website, customer relationship management system, forms, communications, and business processes.
• Request customer feedback or reviews after service.
• Send marketing or promotional communications when you have provided the appropriate consent.
• Protect our business, customers, systems, and legal rights and comply with applicable law.

If you provide your mobile number and opt in to receive text messages, Elite Mobile Window Tinting may send messages consistent with the consent you provide. Transactional messages may include appointment-request communications, scheduling, confirmations, reminders, service updates, and other messages related to requested services. Marketing or promotional messages are sent only when the applicable marketing consent has been provided.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. Mobile information, including phone numbers and SMS opt-in consent, will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may use service providers that process communications or customer information on our behalf solely to provide services to us.

We may use third-party service providers to support our website, forms, customer relationship management, phone, email, text messaging, scheduling, automation, analytics, and other business operations. These providers may process information as necessary to perform services on our behalf. We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate fraud or misuse, or in connection with a business transfer or similar transaction.

Our website or service providers may use cookies or similar technologies for website functionality, analytics, security, or performance. Browser settings may allow you to limit or disable certain cookies, although doing so may affect website functionality.

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal or operational requirements. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.

You may contact us to request that we update or correct information you have provided, subject to applicable law and legitimate recordkeeping requirements. You may opt out of text messages by replying STOP and may opt out of marketing emails using the unsubscribe method provided in those messages, when applicable.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.

We may update this Privacy Policy from time to time. The updated version should be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or our privacy practices, contact:

Elite Mobile Window Tinting
Phone: (813) 378-7777
Email: elitewindowtint365@gmail.com